I am a tech policy specialist and human-centered design practitioner working at the intersection of human rights and technology. I have a focus on safety, trust, and inclusion on user-generated platforms.
I currently work at Twitter as a Product Trust Partner, Trust & Safety. The Product Trust team partners with engineering, product, and design to build and maintain user trust through every product we ship. We work with PMs early in the development life cycle to design product features, determine whether any new policy or processes are needed to support the feature, and define technical requirements for any associated technology changes.
I also provide consulting services around online radicalization to (gendered) white supremacy and human-centered design. If you’re interested in any of my consulting services, please check out the section below and contact me.
I previously worked as the Director of Education at Civic Hall - a collaborative innovation center and nonprofit that advances the use of technology for the public good. In my role, I led the development and implementation of digital skills training programs for non-profits and government agencies. You can read more here and here. I also taught human-centered design as a faculty instructor with CUNY TechWorks.
I studied at Columbia University’s Institute on the Study of Human Rights MA program with a concentration on human rights and technology, specifically user-generated platforms. See more below.
My previous work centered on gender-based violence prevention. I worked at Breakthrough, a human rights organization working to make gender-based violence culturally unacceptable, and NO MORE, a PSA campaign against sexual and domestic violence. I also founded Bruin Consent Coalition – an Obama White House-recognized sexual assault prevention campaign combining education, arts activism, technology, and advocacy. My activism was featured on CNN, MSNBC, LA Times, and VICE. I've consulted with universities, legislators, activist groups, California State Legislature, and the Obama White House.
My thesis, “Online Radicalization of White Women to Organized White Supremacy,” focused on the radicalization of white women to organized white supremacy on reddit, Twitter, and YouTube, specifically the way content policies, trust & safety mechanisms, and recommendation algorithms facilitate hate violence and radicalization.
The study found white women were radicalized by engaging with posts and joining communities focusing on beauty, anti-feminism or “The Red Pill,” traditionalist gender values or #TradLives, and alt-right politics. White supremacist recruiters leveraged gendered topics and weaponized platform features – likes, sharing, comments, recommendation algorithms, etc. – to cultivate a sense of community. Through involvement with these communities, women were introduced to racialized perspectives on each topic, usually after a catalytic pop culture or newsworthy event, and slowly radicalized to organized white supremacy.
I provide consulting services on online radicalization to (gendered) white supremacy and human-centered design.
I have experience consulting with human rights, anti-racist, and news organizations on online radicalization to white supremacy, providing insights into the ways in which organized white supremacist groups leverage online platforms to normalize and radicalize users. White supremacist users often repackage traditional white supremacist iconography and theory into memes, platform-specific colloquialisms, and inside jokes to exploit white fears. These white supremacist users exploit platform features - both community-building features and recommendation algorithms – to facilitate the radicalization process. I can speak on the evolution of white supremacist recruitment, online-specific white supremacist iconography, platform manipulation by white supremacists for radicalization, and the gendered recruitment of white women.
I also work with nonprofits and government agencies to leverage human-centered design in their project and program development, helping social sector organizations co-create interventions with their staff and the communities they are trying to impact. I take these organizations through intensive training engagements anywhere from a day to several months to give employees the tools they need to run a human-centered design process themselves.
If you’re interested in any of my consulting services, please contact me below.
Product Trust Partner, Trust & Safety
Aug 2019 to present
Faculty Instructor, Human-Centered Design
Mar 2019 to Aug 2019
Nov 2016 to Aug 2017
Founder & Adviser
Bruin Consent Coalition
Aug 2013 to Sept 2015
Director of Education
Apr 2018 to Aug 2019
Aug 2017 to Apr 2018
Aug 2017 to Dec 2018
Nov 2015 to Nov 2016
Communications & Outreach Coordinator
Jun 2014 to Feb 2015
M.A. Human Rights & Technology
B.A. Global Studies & Gender Studies
Oct 2016 to present
Oct 2017 to Jul 2018
Association of Internet Researchers
Jul 2018 to present
UN Inter-Agency Network on Youth Development’s Working Group on Youth and Gender Equality
Jan 2016 to present
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